Vertu Volkswagen Hereford

Visit Website
verified label
4.5/5 rating

Outstanding

- Based on 48 verified purchases in the last 3 months

Vertu Volkswagen Hereford Verified Purchases

90
Overall
Satisfaction
97
Would
Recommend
1,187
Total
Purchases

Total Active Purchases:

1187

(Verified: 1187)

verified label
My experience at Vertu Volkswagen Hereford

I was happy with the service at Vertu Volkswagen Hereford because the staff were super friendly and provided us with all the help / answers we needed. Felt very welcome and no hard sales. We were not rushed and given all the help we needed to find the right car.

Anonymous
14/05/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volkswagen Hereford's Reply

We're thrilled to hear that you had a positive experience at Vertu Volkswagen Hereford, from our friendly staff who provided you with the necessary assistance to your overall sense of welcome and comfort during your visit - it's great to know we were able to meet your expectations without any pressure or hard sales tactics.

Kind regards, Liza.

14/05/25
verified label
My experience at Vertu Volkswagen Hereford

I would not recommend Vertu Volkswagen Hereford because . A month took to fit the front brakes and disks, and the back is still the same and still is noisy when braking. I have purchased new pads and disks and will have it them fitted very quickly

Mr Ronald McColl
12/05/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volkswagen Hereford's Reply

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref VM1RM1205 Kind regards, Matthew.

12/05/25
verified label
My experience at Vertu Volkswagen Hereford

I'd recommend Vertu Volkswagen Hereford to a friend because of great customer service from John and team

Mr Garcha
12/05/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volkswagen Hereford's Reply

Hello Mr Garcha,

We're thrilled to hear that you've had an excellent experience with our team, particularly John, at Vertu Volkswagen Hereford. We'll be sure to pass on your kind words to the entire team, who are committed to providing outstanding customer service. Thank you for choosing to do business with us and we look forward to serving you again in the future.

Kind regards, Dean.

12/05/25
verified label
My experience at Vertu Volkswagen Hereford

The experience at Vertu Volkswagen Hereford was greater because of their friendly service.

Mr Alan Compton
08/05/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volkswagen Hereford's Reply

Hi Alan,

Thank you for taking the time to share your positive experience with Vertu Volkswagen Hereford, we're thrilled to hear that our staff provided you with a friendly service which made your visit even more enjoyable, we'll pass on your kind words to our team and look forward to welcoming you back in the future.

Thanks from Keith.

08/05/25
verified label
My experience at Vertu Volkswagen Hereford

I was happy with the service at Vertu Volkswagen Hereford because I felt valued as a customer and the car was very well presented. Staff were friendly and helpful at all times during the process of purchasing.

Mr Keith Woodward
06/05/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volkswagen Hereford's Reply

Hi Keith,

We are thrilled to hear that you had a positive experience at our Vertu Volkswagen Hereford dealership, feeling valued as a customer and impressed with the presentation of your new car, and that our staff provided you with friendly and helpful service throughout the purchase process.

Kind regards, Dean

07/05/25
verified label
My experience at Vertu Volkswagen Hereford

Vertu Volkswagen Hereford were fantastic because i was given all the required information in a professional manner & fully updated throughout the whole process.

Mr Allan Stewart
05/05/25
JudgeService Research Ltd mini logo
Reviewed on JudgeService

Vertu Volkswagen Hereford's Reply

Hi Allan,

We're thrilled to hear that you had a positive experience at our Vertu Volkswagen Hereford dealership, and we appreciate your kind words about the professionalism and transparency shown by our team during your visit. We'll be sure to pass on your compliments to our staff, who clearly went above and beyond to ensure your purchase process was smooth and stress-free.

Thanks from Keith.

06/05/25

Update Your Details?

Claim this page to immediately update business information, respond to reviews, and more.

Contact

01432 615017

Location

Car Dealer, Tire Shop, Car Repair And Maintenance Service, Auto Body Shop, Used Car Dealer, Auto Repair Shop, Volkswagen Dealer, Vehicle Inspection Service, Motor Vehicle Dealer, and Car Inspection Station in Hereford, UK

Centurion Way, Roman Road,

Hereford,

HR1 1LQ, UK

Hours

Open - Closes 6:30pm


Monday

9:00am - 6:30pm

Tuesday

9:00am - 6:30pm

Wednesday

9:00am - 6:30pm

Thursday

9:00am - 6:30pm

Friday

9:00am - 6:30pm

Saturday

9:00am - 5:00pm

Sunday

Closed